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Customer Care at Bright Bloom Cleaners

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At Bright Bloom Cleaners, we believe great cleaning starts with great customer care. Your satisfaction is at the heart of everything we do — from your very first enquiry to the moment we finish every clean. We go the extra mile to ensure every experience with us is smooth, professional, and stress-free.

Our friendly team is always ready to listen, assist, and respond quickly to your needs. Whether you want to update your booking, request a special service, or share feedback, we’re only a call or message away.

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🤝 Our Customer Care Promise​

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  • Personalized Support: We tailor every service to your unique preferences and schedule.

  • Clear Communication: You’ll always know what to expect, with transparent pricing and reliable updates.

  • Quality Guarantee: If you’re ever not fully satisfied, we’ll return to make it right — no questions asked.

  • Friendly Professionals: Our cleaners are trained, vetted, and passionate about delivering a service you can trust.

  • Quick Response Time: We’re committed to responding to all messages and calls promptly.

 

At Bright Bloom Cleaners, we don’t just clean — we care. Because your peace of mind matters just as much as your spotless space.

📞 Contact our Customer Care Team today for bookings, feedback, or service enquiries.

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🏡 Complete House Cleaning Checklist

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Living Room & Common Areas

  • Dust and wipe all surfaces (shelves, tables, decor)

  • Vacuum carpets and rugs

  • Mop hard floors

  • Clean skirting boards and corners

  • Wipe down light switches and door handles

  • Dust ceiling fans, vents, and light fixtures

  • Clean mirrors and glass surfaces

  • Polish furniture and wood finishes

  • Wipe TV screens and remotes

  • Empty bins and replace liners

  • Arrange cushions and throw blankets neatly

 

Kitchen

  • Wipe and disinfect countertops and backsplash

  • Clean sink and polish taps

  • Wipe cupboard doors (inside and out)

  • Clean microwave (inside and outside)

  • Clean oven, hob, and extractor fan

  • Wipe fridge (inside shelves, drawers, handles)

  • Clean dishwasher and small appliances (toaster, kettle, etc.)

  • Empty and clean bins

  • Mop and sanitize floors

  • Wipe down dining table and chairs

 

Bedrooms

  • Dust all surfaces (nightstands, dressers, lamps)

  • Make the bed neatly (change linens if required)

  • Vacuum carpets and under the bed

  • Clean mirrors and windows

  • Wipe switches, handles, and skirting boards

  • Organize and tidy visible clutter

  • Empty bins

  • Freshen fabrics with spray or air freshener

 

Bathrooms

  • Scrub and disinfect toilet (inside and out)

  • Clean shower, bathtub, and tiles

  • Wipe mirrors and glass shower doors

  • Clean sink and taps

  • Wipe and disinfect countertops

  • Refill toilet rolls, soap, and towels

  • Mop and sanitize floor

  • Empty bins

  • Remove limescale and polish chrome fixtures

 

Hallways & Entrances

  • Sweep or vacuum floors

  • Mop if necessary

  • Dust skirting boards and light fixtures

  • Wipe down doors and handles

  • Clean mirrors or decorative glass

  • Tidy shoe racks or coat areas

 

 Utility / Laundry Room

  • Wipe washing machine and dryer surfaces

  • Clean lint filters

  • Mop floors

  • Wipe countertops and cabinets

  • Organize cleaning products or supplies

 

Windows & Glass

  • Clean interior glass and window sills

  • Remove fingerprints and marks

  • Wipe blinds and curtain rods

  • Wash or dust curtains (optional add-on service)

 

Outdoor / Balcony Areas (if applicable)

  • Sweep or wash floors

  • Wipe furniture and railings

  • Remove dust, cobwebs, and debris

  • Clean sliding door glass and tracks

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 Additional Deep Cleaning Areas (Optional Add-ons)

  • Inside oven and fridge deep clean

  • Steam cleaning carpets or upholstery

  • Mattress and curtain cleaning

  • Baseboard and wall washing

  • Interior window frames and tracks

  • Inside cabinets and drawers

  • Behind and under furniture

 

⚠️ Disclaimer

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Please ensure you book the appropriate amount of time required to clean your home based on its size, condition, and the level of service you need. Every home is unique, and cleaning times may vary depending on factors such as clutter, pet hair, and the frequency of previous cleans. If you’re unsure how many hours to book, we recommend requesting a free consultation visit or call so we can assess your space and provide an accurate time estimate. This helps us ensure you receive the best possible results without any rush or additional charges.

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