Privacy Policy

At Bright Bloom Cleaners, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy explains what data we collect, how we use it, and your rights under UK GDPR.

Information We Collect

When you contact us, submit an enquiry, or use our website, we may collect:
• Full name
• Email address
• Telephone number
• Property or business address
• Service enquiry details
• Website usage information (via cookies)

How We Use Your Information
We use the information you provide solely to:
• Deliver our cleaning services to your home, office, school, or commercial building
• Respond to enquiries and provide tailored quotations
• Manage bookings and appointments
• Improve our website and the services we offer
• Comply with our legal and regulatory obligations

Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, or loss. Your data is never sold to third parties.

Third Party Services
To operate our website and deliver our services, we may use trusted third party providers including:
• Google Analytics — website performance and visitor insights
• Google Reviews — customer feedback
• Trustpilot — independent reviews
• WhatsApp Business — client communication
• Payment providers — secure transaction processing
Each provider operates under their own privacy policy. We only share data where necessary to deliver our services.

Your Rights
Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — correct any inaccurate or incomplete information
• Right to erasure — request deletion of your personal data
• Right to restrict processing — limit how we use your data
• Right to withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, please contact us using the details below.

Contact Us
Bright Bloom Cleaners
Email: info@brightbloomcleaners.co.uk
Phone: 020 3772 0551
Website: www.brightbloomcleaners.co.uk
Location: London